Contact us

Need a quick answer or deeper support? Choose the channel that fits your issue. This keeps support fast for users and scalable as we grow.

Quick Questions

Instagram Direct Message

For short questions, feature location help, and quick guidance, Instagram DM is the fastest path.

Chat with us on Instagram

Best for: quick clarifications and lightweight support

Detailed Support

Email Support

For account access, payment, bug reports, or longer context, email us for structured follow-up.

Email contact@sketchmath.com

Best for: technical issues, account cases, and business inquiries

Response expectations

  • Instagram: usually within a few hours during HKT business hours.
  • Email: typically within 1-2 business days.
  • For faster resolution, include screenshots, device/browser details, and clear repro steps.